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Privacy Policy

A legal disclaimer

The explanations and information provided in this Privacy Policy describe how Lookup Films (“we”, “our”, “the Company”) collects, uses, stores, and protects personal information when you use our photobooth services or visit our website.

This Privacy Policy is intended to help you understand our data practices. It is not legal advice. Depending on your location and business operations, additional legal requirements may apply. If you need guidance on compliance with specific laws (such as GDPR, CCPA, PDPB, etc.), please consult a qualified legal professional.

1. Information We Collect

We collect only the information necessary to operate our photobooth services, deliver captured media, and improve system performance.

a. Photos & Media

  • Photos and videos captured using the photobooth

  • Filters, edits, and retakes you apply

These files are stored temporarily for processing and delivery.

b. Contact Information (Optional)

If you request delivery of your photos via email or SMS, we may collect:

  • Email address

  • Phone number

We do not send marketing messages unless you expressly agree.

c. Payment Information

All payments are processed securely by third-party payment providers (UPI, wallet services, card gateways).
We do not store your card, UPI, or wallet details.

d. Device & Technical Information

To maintain and improve our service, we may collect:

  • Session date and time

  • Performance logs

  • Technical error reports

This helps us troubleshoot issues and optimize booth functionality.

2. How We Use Your Information

We use collected information strictly for operational purposes, including:

  • Processing your photobooth session

  • Delivering photos and videos to you

  • Confirming successful payments

  • Improving system reliability and user experience

  • Providing customer support

We do not sell or rent your personal information to any third party.

3. Retention of Photos and Data
  • Photos and videos are stored temporarily for delivery

  • All captured media is automatically deleted within 24–48 hours

  • No photos are used for marketing or promotional materials without your explicit, written permission

4. Sharing of Information

We only share your information with trusted service providers who assist in operating our services, including:

  • Payment processors

  • Email or SMS delivery partners

  • Technical service providers for system maintenance

All partners follow strict data protection practices.

We do not share photos or personal information for advertising or third-party marketing.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request deletion of your photos (if still stored)

  • Update your contact information

  • Request details about the data we hold

To exercise your rights, contact us using the information provided below.

6. Data Security

We implement industry-standard security measures to protect your:

  • Photos

  • Delivery information

  • Payment confirmations

While no system is completely secure, we take all reasonable steps to safeguard your data.

7. Children’s Privacy

Our photobooth may be used by minors.
We do not knowingly collect personal information from children without parental or guardian consent.
Parents/guardians may request deletion of photos at any time.

8. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our services or legal requirements.
The most recent version will always be available on our website.

9. Contact Us

If you have questions or requests about this Privacy Policy or your personal data, please contact:

Lookup Films
📧 Email: thelookupfilms@gmail.com
🌐 Website: www.lookupfilms.co.in

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